To contact us please complete the form below:
Alternatively you can get in touch via e-mail: firstname.lastname@example.org
If you would prefer to write, please post your message to:
TERMS AND CONDITIONS
Art prints are posted using Royal Mail Recorded Delivery, which requires a signature upon delivery.
Commissioned artwork and the Wedding Bouquet Illustration Service illustrations are posted using Royal Mail Special Delivery, which requires a signature upon delivery.
REFUNDS FOR ART PRINTS
Art prints can be returned provided they are unopened, within 14 days of receipt. Please email email@example.com to inform me and for the return address. It is recommended to use a tracked courier service or “Royal Mail Special Delivery Guaranteed by 1pm”, which includes insurance up to £500. I cannot accept responsibility for items that are lost or damaged upon return to me, so please ensure the items are sufficiently packaged. A refund will be issued upon receipt of goods, provided they are in their original condition.
REFUNDS FOR COMMISSIONS AND WEDDING BOUQUET ILLUSTRATION
Unfortunately, due to unique nature of commissioned work, returns will not be accepted and no refunds can be issued.
Wedding Bouquet Illustration Service vouchers will not be exchanged for their cash value. Returns will not be accepted for this service and no refunds can be issued.
Art prints will be shipped within 5 working days, generally sooner.
Commissions will be subject to consultation, but usually within four weeks of ordering.
Vouchers for the Wedding Bouquet Illustration Service will be posted to gift-givers with 2-5 working days, via first class post. Please contact me at firstname.lastname@example.org if your voucher is urgent I will do everything possible to send sooner. The finished illustration will be sent to the couple directly within one month of receipt of their photography. The voucher expires within one year of being sent to the gift-giver. The date will be written on the voucher to advise the couple.
Wedding Bouquet illustrations for those already married will be sent within one month of receipt of photography.